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The Bright Balloon

Jan 23, 2024

The rebooking workflow that I'm going to share with you in this episode has made me more money than any advertising, networking or updates to my website. It's one of the most critical updates I've made to my business in the last year and I'm sharing all the details about it!

But first, what is a rebooking workflow and why is it important?

For many years, I used to complete my service, archive the project and then hope that those customers would reach out to me again... leaving the ball entirely in their court. This is a problem for a couple of reasons:

  1. they may forget they used my services
  2. in the case of corporate clients, contacts may leave their role and the new contact may not even know I exist!

Taking more of an offensive approach to rebooking your jobs means you're less likely to fall through the cracks. And, I'd say it makes you look really professional and protects you against a recession much more than working without a rebooking process ever could. (Plus, we all know that working with repeat customers is much easier than onboarding new customers.)

Now, it's no surprise that my workflow runs through 17hats, but it could likely be implemented in other ways, too. Listen in for the exact steps, exact timing and exact language I use to make this all happen!

I hope you'll take action and implement these steps today so that you can take advantage of the jobs and money waiting for you.   

And from the UGlu Hotline, we get a friendly reminder about an easy networking action, and I give my take on the various ways you can bring help into your business.


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